Data-driven decisions toward more efficient communication
Use data-driven strategies for staffing, business hours, and communication channels with Dstny Analytics. Our platform collects communication data and generates user-friendly reports that can help your company make informed decisions and stay updated.
Gain real insights and make confident decisions
Analytics for communication data
The Dstny Analytics platform empowers Service Providers to provide their customers with valuable insights into their internal and external communication. It gathers data from various communication solutions on the market and presents it in easy-to-understand reports.
Data-driven
Gain visibility into your customer interactions by tracking metrics such as wait times, queue lengths, and agent availability. Use this data to make informed decisions and improve your communication strategy.
Customer service
Improve customer retention and remain competitive by providing excellent customer service, which is a significant factor in retaining customers and preventing them from switching to competitors.
Your resources
Ensure optimal communication between your staff and customers by utilizing your communication solutions effectively.
Opportunities
Analyse internal and external communication trends and detect irregularities to optimize staffing and communication solutions. Improve your customer service to stay competitive.
User-friendly analytics
Packed with powerful features
The Dstny Analytics platform provides a unified interface for collecting data from multiple communication solutions. It offers extensive reports derived from this data, enabling customers to make informed decisions for better communication and a competitive service level.
Data visualizations
Designed to provide interesting analyses
Dstny's Analytics Platform offers advanced reporting capabilities with a range of visualizations designed to provide insightful analysis and additional insights into report data.
Dashboard
Flexible for your communication data
Dstny's Dashboard offers a comprehensive overview of selected statistics from various data sources in a single view, allowing teams to keep track of important data and make informed decisions.
Powerful API
Our platform offers a robust and accessible API that enables integration with various systems, such as business intelligence systems, customer portals, dashboards, and data warehousing solutions.
Dynamic content
The system generates dynamic and user-friendly reports tailored to the user's preferences, ensuring only relevant data is presented. This is particularly useful in complex organizations.
Customizable UI
End customers of a service provider can easily customize the user interface to match their company profile thanks to extensive white-label support.
Export and schedule
Export reports to Excel for external processing and distribution. Create automated scheduled reports to generate and distribute reports regularly.
Flexible and Scalable
The multi-tenant architecture allows Service Providers to have individual installations for each customer and easily scale the system based on usage.
Trusted by partners
Companies of all sizes, from small local businesses to large enterprises, use Dstny Analytics.
In close collaboration with our partners
The Dstny Analytics platform seamlessly integrates into existing portals and ecosystems, providing end-customers with a unified and user-friendly experience. This enhances the marketing, management, and support perspective for the service provider.
Upgrade Your Customers Communications
From small local businesses to large international corporations, Dstny UCAAS provides the communication solutions they need to connect with customers and colleagues worldwide. And with truSip as your partner, you can be confident in delivering reliable and effective services to your clients.
Contact truSip today to learn more about how Dstny UCAAS can help your clients communicate better and grow their businesses.