Why CRM Connect
By using our CRM Connect feature, users can seamlessly connect their CRM system to the Dstny Cloud PBX and have customer information displayed during incoming and outgoing calls. This integration allows users to access relevant CRM information at the right time, improving customer experience and simplifying their daily operations.
Most used ERP’s and CRM’s
Renders information in a Chrome plug-in, with plans to expand to mobile apps and ConnectMe.
For resellers to meet specific customer and niche market requirements.
Adding the ability to open customer cards and create new tickets.
Keep better track of incoming calls
Simply put, everything works better when systems work together.
By integrating your corporate telephony with your CRM systems, you can help your customers in a seamless way. An integration between your CRM system and Dstny’s cloud PBX allows you to increase the level of service while simplifying the work your employees do.
Collect everything in one place
Simpler and more effective customer management creates more satisfied customers and employees. All too often we make costly investments in new systems without utilizing their full potential. CRM Connect enables that you can give your customers better service and avoid any duplication of work as you have everything collected in a single place.
CRM Connect ensures that the customer information from your CRM system is automatically displayed in the web browser when a customer calls; or when you call a customer. This makes it simple to give customers a great experience and it is quick to for example open a new support ticket or enter sales-related information.
We currently work with companies in several different sectors that have realised the positive effect of integrating their support system with their telephony. The results include increased sales, better customer care
and more satisfied employees.
Customise your solution
CRM Connect service can be customized according to the company's specific needs by adding or updating boxes and buttons. It also supports integration with various CRM systems, even those not currently in their portfolio. Customers can request integration for a specific CRM with available APIs, making CRM Connect a tailored service.
• Customer- and person search
• Notification of calls
• Number retrieval
• Embedded web-content
• Customized buttons linked to CRM system events
Upgrade Your Customers Communication
From small local businesses to large international corporations, Dstny UCAAS provides the communication solutions they need to connect with customers and colleagues worldwide. And with truSip as your partner, you can be confident in delivering reliable and effective services to your clients.
Contact truSip today to learn more about how Dstny UCAAS can help your clients communicate better and grow their businesses.