0333 360 6060
Richard began working in the Non-Geographic Numbering market in 2001. Richard saw that processes were still very manual and slow, requiring considerable human intervention for even simple tasks. With the use of the internet becoming commonplace for businesses, Richard believed he could automate much of these processes, whilst at the same time giving the customer far more control of their numbers.
In early 2002, Richard developed the first on-line ordering system for non-geographic numbers. This allowed the customers to choose their numbers and have near instant connection. Additional development saw an on-line customer management portal that provided call statistics and the ability to modify call routing. The business was soon the number one search result in all major search engines for 0845 numbers and had attracted clients including a number or corporates and household names.
In 2005 and having previously worked with Oliver Woods, our Network Operations Director, the two teamed up; and with the rapidly increasing availability of high-speed broadband to businesses in the UK, Richard felt that the time was right to develop a product that took advantage of the emerging technology of routing telephone calls over the internet. After a period of development, Richard and Oliver had built a product and a network of a quality high enough to take on customers and was approved by BT to interconnect directly with them. Richard has continued to develop the product, with the network now spanning multiple datacentres across the UK and also Chicago to handle traffic from customers based in the US. The network now handles traffic from customers as far afield as Spain, Norway, Russia, India, Kazakhstan, Melbourne, Hong Kong and the Isle of Arran!
Richard is an experienced PHP developer and an expert in high-availability telecommunications application design and clustering. In his spare time Richard enjoys cooking (or attempting to!), travelling and snooker.